Exceptional computer and IT support solutions to complement all business structures
BUSINESS IT SUPPORT SYDNEY, IT SERVICES SYDNEY
Techstream Solutions is an IT Service Provider who specialises in delivering comprehensive IT support services and solutions to businesses. Furthermore, we offer IT Support Sydney based, throughout Australia and beyond. Our objective is simple. We deliver exceptional computer support services to complement businesses of all sizes, from start-ups to enterprises. In addition, we can also extend our services to provide computer support for in-house IT Departments. Overall, Techstream Solutions prides itself on providing exceptional IT services that is fast, reliable and flexible by our dedicated team of System Engineers.
As your trusted IT Service Provider, our aim is to offer a holistic approach when looking after your business IT infrastructure. Most importantly, we work toward optimising your business for success. Above all, our focus is to implement strategies and solutions to ensure your workplace IT systems are operating efficiently, within a stable and secure environment.
Techstream Solutions provide the right computer solutions for your business requirements. Therefore, by engaging the services of a trusted IT Service Provider who provides dependable and consistent Support, Services and Solutions, could be the best decision you have made for your business.
Our Systems Engineers are readily available to deliver innovative support services Australia wide through the following support models:
Our IT Support Services:
Remote Help Desk Support
Clients are offered the convenience to contact our Help Desk. Speak directly with an Support Engineer for assistance with any computer software or PC issues.
Online Support
No matter which part of the world you are located, if you are connected to the internet you can get connected to a Techstream Solutions technician. Best of all, the convenience and efficiency offered by online support means a technician can be assessing IT issues as soon as your service ticket has been lodged.
Onsite Support
Technicians and System Engineers are readily available to attend a client’s workplace. Therefore, we will assess their workplace environment and resolve any issues that could not be resolved remotely.
Pay As You Go
A break/fix support service allows customers who haven’t entered a Managed Service Agreement with Techstream Solutions to still have the opportunity to utilise our professional support services on a “Pay as you go” basis when IT issues arise.
Managed IT Services
Techstream Solutions understands that each business is unique. As such we offer three platforms for Managed IT Services. Therefore, by listening to our clients and understanding their environment, we will recommend a Managed IT Service Package that will complement your workplace IT infrastructure. Furthermore, our flexible support packages allow Techstream Solutions to customise a Managed IT Services agreement based on your requirements and budget.
See our three tiered Support Stream Packages below.
Business IT Solutions
Techstream Solutions recognise that clients have different requirements when providing IT services and support. For this reason, we have successfully developed our three tiered Support Stream Packages. Charged at a fixed monthly rate, these packages are designed to offer flexibility, value for money and varied levels of support services to meet the expectations and requirements of organisations no matter what their size may be. Whether you require basic support, wish to design your own support package, or are after an all-encompassing IT solution, Techstream Solutions has your business covered.
For further details and full package inclusions, email [email protected] or speak with a consultant on 1300 304 630.
WHITE STREAM PACKAGE
White Stream is designed for businesses who require flexible support service and consultancy solutions on a needs basis with the benefits of a no locked in contract. Enjoy a comprehensive range of technological resources available to utilise whenever may be required.
Package benefits
:: Proactive monitoring
:: Access to a local Help Desk support team
:: Free on-going consultancy
:: No locked in contract
GREEN STREAM
Green Stream is highly recommended for businesses who are searching for a comprehensive service and support solution with the flexibility to tailor your specific requirements to suit your business. It is ideally suited for businesses with limited or no support infrastructure, whereby you enjoy the freedom to design your own package based on a comprehensive selection of support services.
Does your business require :
:: Infrastructure and network implementations
:: On-going technical support
:: Bespoke and industry based software support
:: Assisting existing internal technology departments
STREAM 360
Stream 360 is an all-encompassing monitoring, support and maintenance package designed for businesses of all sizes. Stream 360 allows Techstream Solutions to effectively become your “ITC Department”, taking over the stresses and management of your day to day technology environment.
Package benefits
:: Local priority Help Desk support
:: Proactive monitoring and maintenance
:: Industry leading security and policy based protection
:: Business development consultancy
Business IT Support Sydney
Techstream Solutions are Sydney IT consultants located in the business district of Frenchs Forest on the Northern Beaches. We are proud of our reputation for providing a bespoke IT service to our clients. With a dedicated computer support help desk and easy ticket management system, our highly experience consultants and engineers are readily available to provide effective ITC support assistance. After all, we understand that downtime can be stressful and frustrating. Our aim is to ensure your workplace environment is running at maximum efficiency and any ITC issues are resolved swiftly by our support team. As a result, our experts can attend to all your business computer support requirements including managed IT, cloud services, backup and recovery and cryptolocker decryption security. In addition, our IT consultants can manage every aspect of your ITC infrastructure projects and upgrades.
