Exceptional computer and IT support services and solutions to complement all business structures
BUSINESS IT SUPPORT SYDNEY – IT SERVICE PROVIDER SYDNEY – IT SERVICES SYDNEY
Techstream Solutions is a dynamic IT Service Provider who specialises in delivering comprehensive IT support services and solutions to businesses Sydney based, throughout Australia and beyond. Our objective is simple. We deliver exceptional computer support services including cloud based solutions to businesses of all sizes, from start-ups to enterprises. In addition, we can also extend our services to provide computer support for in-house IT Departments. Above all, at Techstream Solutions, we pride ourselves on providing IT services that are fast, reliable and flexible by our dedicated team. Furthermore, our expert Technical Engineers are locally based including our Help Desk Engineers.
Our aim is to understand and complement our client’s business infrastructure. In fact, as your trusted IT Service Provider, you can rely on Techstream Solutions to improve productivity, performance, and set your business up for success. That’s because we understand the importance of implementing the right strategies and solutions. In other words, we ensure your workplace IT systems are operating efficiently, within a stable, current and secure environment.
Techstream Solutions provides the right computer solutions for your business requirements. By engaging the services of a trusted IT Service Provider, you can enjoy dependable and consistent Support, Services and Solutions. That is to say, that a sound IT infrustructure is the best foundation for your business.
Our Systems Engineers are readily available to deliver innovative support services Australia wide through the following support models:
IT Support Sydney Services:
Remote Help Desk Support
Clients are offered the convenience to contact our local Sydney based Help Desk. Speak directly with an expert Technical Engineer for assistance with any computer software or PC issues.
Online Support
No matter where in the world you are located, if you are connected to the internet, you can get connected to a Techstream Solutions technician. Best of all, the convenience and efficiency offered by online support means a technician can be assessing IT issues as soon as your service ticket has been lodged. Afterall, we pride ourselves on providing fast, reliable IT Support and Services.
Onsite Support
Our Technical Engineers are readily available to attend a client’s workplace. We understand downtime can be frustrating. Therefore, we will aim to get your systems up and running quickly. Most importantly, we will resolve any computer issues that could not be resolved remotely.
Pay As You Go
For clients who haven’t entered a Managed IT Service Agreement with Techstream Solutions, our Pay As You Go services allow you to use our IT computer services ad hoc. As a result, clients can still utilise all our professional IT services if and when computer issues arise. In addition, there are no locked in contracts.
Managed IT Services
Techstream Solutions understands that each business is unique. As such we offer three platforms for Managed IT Services. Therefore, by listening to our clients and understanding their environment, we will recommend a Managed IT Service Package that will complement your workplace IT infrastructure. In addition, our flexible support packages allow Techstream Solutions to customise a Managed IT Services agreement based on your requirements and budget.
See our three tiered Support Stream Packages below.
Business IT Solutions
Techstream Solutions recognise that clients have different requirements when providing IT services. Therefore, by understanding business needs, we have successfully developed our three tiered support Stream Packages. For instance, charged at a fixed monthly rate, these packages are designed to offer flexibility, value for money and varied levels of IT services. Furthermore, these packages are developed to meet the expectations and requirements of organisations no matter what their size may be. Above all, whether you require basic support, wish to design your own package, or are after an all-encompassing IT solution, Techstream Solutions has your business covered.
For further details and full package inclusions, email [email protected] or speak with a consultant on 1300 304 630.
WHITE STREAM PACKAGE
White Stream is designed for businesses who require flexible support service and consultancy solutions on a needs basis. As a result, you will enjoy the benefits of a no locked in contract. Therefore, a comprehensive range of technological resources are available to utilise whenever may be required.
Package benefits
:: Proactive monitoring
:: Access to a local Help Desk support team
:: Free on-going consultancy
:: No locked in contract
GREEN STREAM
Green Stream is highly recommended for businesses who are searching for a comprehensive service and support solution with the flexibility to tailor your specific requirements to suit your business. Therefore, it is ideally suited for businesses with limited or no support infrastructure. As a result, you will enjoy the freedom to design your own package based on a comprehensive selection of support services.
Does your business require :
:: Infrastructure and network implementations
:: On-going technical support
:: Bespoke and industry based software support
:: Assisting existing internal technology departments
STREAM 360
Our Stream 360 is an all-encompassing monitoring, support and maintenance package designed for businesses of all sizes. Above all, our premium package allows Techstream Solutions to effectively become your “ITC Department”. In other words, we take over the stresses and management of your day to day technology environment.
Package benefits
:: Local priority Help Desk support
:: Proactive monitoring and maintenance
:: Industry leading security and policy based protection
:: Business development consultancy
Business IT Support Sydney
Techstream Solutions are Sydney IT consultants located in the business district of Frenchs Forest on the Northern Beaches. We are proud of our reputation for providing a bespoke IT service to our clients. With a dedicated computer support help desk and easy ticket management system, our highly experience consultants and engineers are readily available to provide effective ITC support assistance. As a result, we understand that downtime can be stressful and frustrating. Our aim is to ensure your workplace environment is running at maximum efficiency and any IT issues are resolved swiftly by our technical team. Overall, our experts can attend to all your business computer support requirements including managed IT, cloud services, backup and recovery and cryptolocker decryption security. In addition, our IT consultants can manage every aspect of your ITC infrastructure projects and upgrades.
