At Techstream Solutions, our unparalleled IT support capabilities mean we are ready to assist businesses and internal IT departments, no matter what their requirements may be.
Our comprehensive end-to-end IT support services extend to businesses throughout Sydney from the Northern Beaches and Eastern Suburbs to Western Sydney and Sutherland Shire. Best of all, we can look after all your technology needs. This includes corporate IT services to businesses nationwide and beyond.
Tech support for your business IT infrastructure.
Techstream Solutions offers the technical expertise and resources to effectively support and manage your IT infrastructure. As a result, we deliver fast, reliable and flexible IT support via our local Sydney based team. Most importantly, we aim to prevent IT issues from arising and solve problems swiftly, should they arise.
Above all, we ensure your workplace IT systems are operating efficiently within a stable and secure environment.
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Reliable IT services that set you up for success.
We understand that technology plays an essential role in any organisation. As such it is important for organisations to firstly; invest in the right infrastructure and secondly; align their business with a trusted IT Service Provider. After all, by improving efficiencies within the business, you are increasing productivity and performance. Ultimately allowing you to focus on your core business including development and growth .
By engaging Techstream Solutions, you can enjoy dependable and consistent support, services and solutions by our expert team. Furthermore, we will understand your business requirements and deliver innovative solutions to complement your infrastructure.
Our Systems Engineers are readily available to provide support services Australia wide through the following support models:
Remote Help Desk IT Support
Clients can conveniently contact our local, Sydney-based Help Desk. Speak directly with an expert Systems Engineer for assistance with any computer software or PC issues.
Additionally, no matter where in the world you are located, if you are connected to the internet, you can get connected to a Techstream Solutions technician. Best of all, the convenience and efficiency offered by online support means a technician can be assessing IT issues as soon as your service ticket has been lodged.
After all, we pride ourselves on providing fast, reliable IT services.
Onsite IT Support
Our Technical Engineers are readily available to attend a client’s workplace. We understand downtime can be frustrating.
As a result, we will aim to get your systems up and running quickly.
Most importantly, we will resolve any computer issues that could not be resolved remotely.
Pay As You Go
For clients who haven’t entered a Managed IT Service agreement with Techstream Solutions, our Pay As You Go services allow you to use our IT computer services ad hoc.
For instance, clients can still utilise all our professional IT services if and when computer issues arise. Furthermore, there are no locked in contracts.
Managed IT Services
Techstream Solutions understands that each business is unique. As such we offer three platforms for Managed IT Services. Firstly, by listening to our clients and understanding their environment, we can recommend a Managed IT Service Package that will complement your workplace IT infrastructure. Secondly, our flexible support packages allow Techstream Solutions to customise a Managed IT Services agreement based on your requirements and budget. See our three tiered Stream Packages below.
MANAGED IT SERVICES
STREAM PACKAGES
OPTION 1
White Stream
White Stream is designed for businesses who require flexible and dependable IT support services and consultancy solutions on a needs basis. Enjoy the benefits of a no locked in contract. Furthermore, organisations can access a comprehensive range of technology resources, available to utilise whenever may be required.
PACKAGE BENEFITS
Proactive monitoring
Access to help desk support team
Local expert technicians
Ad-hoc remote or onsite support
Free on-going consultancy
No locked in contract
OPTION 2
Green Stream
A comprehensive IT service and support solution with the flexibility to tailor your specific requirements to suit your unique needs. It’s ideally suited for businesses with limited or no support infrastructure, whereby you enjoy the freedom to design your own package based on a comprehensive selection of support services.
PACKAGE BENEFITS
Infrastructure and network implementations
On-going technical support
Bespoke and industry based software support
Assisting existing internal technology departments
OPTION 3
Stream 360
Stream 360 is an all-encompassing monitoring, support and maintenance package designed for businesses of all sizes. Techstream Solutions will effectively become your “IT Department”. As a result, we take over the stresses and management of your day to day technology environment.
Package Benefits
Local priority help desk support
Local expert technicians
Proactive monitoring and maintenance
Industry leading security and policy based protection
Business development consultancy
What our client’s say…
Reliable business IT services
Based on the Northern Beaches, Techstream Solutions are Sydney IT consultants who provide computer support services to a wide range of industries, government bodies and not-for-profits.
Our clients enjoy a dedicated local computer support help desk and convenient ticket management system where our highly experienced consultants and engineers are readily available to provide effective ITC support assistance. We understand that downtime can be stressful and very detrimental to your business operations.
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Optimising your IT environment
We aim to optimise your workplace IT environment so it will operate at maximum efficiency, attending to all your business computer support requirements including managed IT, cloud services, backup and recovery and security.
Our IT consultants can manage every aspect of your ITC infrastructure projects and upgrades for private and corporate clients including: