Head of Finance and Operations
GREEN BUILDING COUNCIL AUSTRALIA
Green Building Council Australia (GBCA) began using Techstream Solutions (then known as Ibtho), back in 2004. As we were a relatively small organisation with a simple IT set up, we only required minimal technical support.
Between the years of 2005-2007 GBCA experienced significant business growth. It was during this time that GBCA were able to utilise the full scope of ITC services offered by Techstream Solutions including significant infrastructure upgrades, the most recent of which occurred in 2014.
During each project phase, Techstream Solutions would provide a comprehensive design solution. The professionalism received by Techstream Solutions and their team of trusted Senior Engineers was outstanding. Their dedication to understand our requirements, source appropriate products and carry out intricate implementations with minimal disruption, was all in a day’s work.
An example of such works included the provision of a “Citrix” hosted solution to provide virtual desktops to all employees as well as the implementation of a “Disaster Recovery Solution”. The result allowed a flexible work environment for our employees, security of data and provided the foundation for future expansion. Furthermore, a “Managed Service Agreement” with Techstream Solutions has allowed GBCA to monitor ITC finances by preventing potential IT issues through regular maintenance and support.
Overall, our long standing relationship with Techstream Solutions is testament of one satisfied customer. I highly recommend Techstream Solutions to any organisation looking for an exceptional provider of ITC support and services.
ALL FINANCIAL SERVICES (NSW) PTY LTD
We have been clients of Techstream Solutions for over eight years and in fact I met Ralph and his team at my previous employer 17 years ago. I was so impressed with their dedication and service that I engaged them when I changed companies.
The Techstream team are dedicated, obliging and knowledgeable technicians who assist with everything from minor troubleshooting to the complete service package for our three offices. They are always available and every query is addressed with the same consideration. The team are able to liaise with all our staff, no matter their IT skillset and they do it with the appropriate knowledge and respect.
I would highly recommend Techstream Solutions to any company that wants to deal with friendly, knowledgeable, accommodating technicians.
DOYLE SPILLANE REAL ESTATE
We have been using Techstream Solutions for over ten years to manage, support, review and update our entire operating and network IT systems.
As a real estate agency, we need to have access to fast paced systems that can meet the ever-changing competitive environment we operate within. During this period, we have been provided with services that have seen our business function and operate with minimal or no downtime. Whenever challenges arise, as they will in a business environment, the entire Techstream Team works through methodically to isolate the component, rectify and minimise disruption.
We are happy to recommend the services of Techstream Solutions. If you have any questions, feel free to contact me.
We have been clients of Techstream for over two years and during this time they have managed our entire IT system with the dedication and service that is exemplary to say the least.
We have found the team at Techstream to be extremely knowledgeable, capable, easily contactable and always friendly and obliging.
Our staff feel comfortable enough to directly liaise with Techstream staff and have reported back to say that their respective IT issues have been resolved within the most efficient timeframe.
As such we at Ozz Projects have no hesitation at all with recommending Techstream Solutions to any organisation that requires an expert team of IT technicians to manage their IT requirements.
Should you have any queries please do not hesitate to contact the undersigned.