Information Technology Terms You Need To Know

Information Technology

Do you find that IT Professionals speak a different language?  We understand IT jargon can be overwhelming and difficult to understand at times.  Therefore, we’ve put together 27 Information Technology acronyms and terms you need to know. So next time you speak with a tech guru regarding IT support or services, you’ll be in the know.



Software designed to detect, prevent, and remove malicious software
(viruses, malware, etc.) from computers and networks.


The maximum data transfer rate of a network, determining how much data can be transmitted in a given period.


Using remote servers hosted on the internet to store, manage and process data, rather than relying solely on local servers or devices.

cyber security

The practice of protecting computer systems, networks, and data from theft, damage,or unauthorised access

data privacy

The protection of sensitive or personal information from unauthorised access, ensuring compliance with privacy regulations.


A system that translates spelled domain names into IP addresses for computers to identify each other.


Use of computers, software, networks, and technology to manage and process information, fostering effective communication and information handling across organisations.


A collection of connected computers, servers, devices, and other components that can communicate and share resources.


The process of regularly applying updates and patches to software and systems to fix vulnerabilities and improve performance.


A physical platform from which services, resources, or data are served to other devices on a network.

Technology Service
Provider (TSP)

A company that offers tech-related services to individuals or businesses, such as software development, IT consulting and cyber security.


A secure network
connection that allows
users to access resources or
browse the internet privately
and securely, often used for
remote work.



A system where everyday objects are connected to the internet, allowing them to collect and exchange data for improved functionality and efficiency.


A private network within an organisation that uses web technologies to share information, resources, and collaborative tools among employees.


Cloud-based software delivery model where applications are hosted by a provider and accessed online.


Another term for remote work, where employees work from home or other remote locations using communication technology.

voice over internet protocol (vOIP)

Technology that allows voice communication and multimedia sessions over the internet, often used for business phone systems.


The use of technology to streamline and automate routine tasks and processes, improving efficiency and collaboration within an organization.


chief information officer (cio)

A top-level executive responsible for strategic planning and management of an organisation’s IT systems and technology.

help desk support

IT personnel who provide technical assistance and support to end-users, troubleshooting issues and resolving problems.

it manager

An individual responsible for overseeing and managing an organisation’s IT operations, systems, and technology

it security specialist

A professional focused on implementing security measures, protecting against
cyber threats and managing data privacy.

network administrator

An expert in charge of managing an organisation’s network infrastructure, including routers, switches, and connectivity.

system administrator

A professional responsible for setting up, configuring, and maintaining an organisation’s computer systems and networks.

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Techstream Solutions is committed to providing trusted managed IT services  including IT support, cyber security services and managed data services to our clients.  We will deliver reliable IT support and implement innovative IT strategies and solutions to protect your business and set it up for success.  Best of all, making the switch to Techstream Solutions will be a stress-free experience.  We will understand your IT requirements and provide expert advice and solutions to complement your individual business requirements.

Overall, we can attend to all your business computer IT support requirements including managed IT services, cloud services, backup and recovery,  and cyber security services. Our IT consultants can manage every aspect of your ITC infrastructure projects and upgrades.

If you lack confidence with your current provider delivering the right results, why not call us for a chat today or arrange a FREE consultation with one of our IT professionals.

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