Partial Outsourcing of IT Departments to an MSP can optimise your team’s performance as well as boost your business growth and productivity.

IT Support Sydney, Managed IT Services Provider Sydney, IT Services Sydney

Partial outsourcing of IT Departments can be very beneficial for businesses. As such, there are many reasons why businesses choose to partially outsource their IT requirements to a Managed Service Provider (MSP).

These include:

1. Internal IT Department requires additional support to manage the current infrastructure;
2. Restructuring of IT Departments to reduce overall costs, but achieve better results;
3. Internal IT Department requires additional assistance to meet business objectives.

Partial outsourcing of your IT workload to a Managed Service Provider makes perfect sense. That’s because MSP’s can perform almost any task done by an internal IT department. That’s not to say that there isn’t value in an internal IT department.  However, acknowledging that the IT needs of today’s businesses have changed, outsourcing some or all IT tasks is a very attractive option.

Advantages of Partial Outsourcing

Outsourcing to a trusted MSP will potentially optimise your team’s performance as well as boost your business growth and productivity. As MSP’s, we have seen firsthand the importance of business technology in these uncertain times. As such, partial outsourcing can provide many advantages that can take your business to the next level. Below are just some of the many advantages.

Access to an Expert Team of IT Professionals

When you hire the services of an external MSP, you have access to an entire team of expert System Engineers.  From IT support, cloud services and networking specialists to security, storage and communications professionals. You will enjoy the benefits of accessing a specialised team to complement your IT Department. Most importantly, organisations will have the right resources available, when required.

Flexibility

Partial outsourcing allows your business to have the best of both worlds.  You have the convenience of your own internal IT department with the additional trusted partnership of an MSP.  As a result, you can focus on your core business tasks.

Cost Savings

Firstly, hiring staff can be costly, particularly when you consider recruitment fees, training and staff turnover.  Furthermore, IT is a very specialised industry. As such, it contains many disciplines (ie: security, cloud, storage, communications, networking etc). Most companies cannot afford to employ experts in each area. Therefore, partial outsourcing allows businesses to maintain core IT staff and have access to a full team of IT professionals when they need it.

Secondly, entering a Managed Service Agreement (MSA) can be advantageous for business. When you have an MSA in place, MSP’s are financially motivated to keep an environment optimised. An MSP will focus on maintaining an IT infrastructure to avoid costly unforeseen issues from occurring. As a result their IT team will put in the extra hours to ensure smooth operations of your IT infrastructure.

Scalable Resources

Partial outsourcing of IT Departments makes smart business. After all having a full IT Department can be a costly resource. By partnering with an MSP, you can effectively scale your requirements based on the demands of your business.

Consistant results

As a trusted MSP, we understand the importance of measuring our own activity. Afterall, our aim is to consistently improve our client’s IT service experience by delivering effective solutions.

Overall, partial outsourcing of your IT Department to an MSP is certainly worth investigating. However, whilst it has many advantages, it is very important to align your business with a trusted MSP. Ensure you do your research and develop a criteria based on your requirements. Afterall, entering in an agreement with an MSP who does not meet the requirements, is not beneficial for any business. For more information about Techstream Solutions and how we can assist your business, call us for a chat today.

Call 1300 304 630

Managed IT Services Sydney

Techstream Solutions are Sydney IT consultants located in Sydney. We provide IT support service to a wide range of industries. Enjoy a dedicated local computer support help desk and easy ticket management system. , our highly experience consultants and engineers are readily available to provide effective ITC support assistance.  After all, we understand that downtime can be stressful and frustrating. 

We aim to optimise your workplace IT environment so it will operate at maximum efficiency. Furthermore, any ITC issues will be resolved swiftly by our expert support team. Overall, we can attend to all your business computer support requirements including managed IT, cloud services, backup and recovery,  and security. Our IT consultants can manage every aspect of your ITC infrastructure projects and upgrades.

The post Advantages of Partial Outsourcing of IT Departments to a Managed Service Provider appeared first on Techstream Computer Repairs and IT Support Northern Beaches.

2021 is the year to reset, recover and prepare for what is the “new reality”. Rapid implementations to business information technology, due to the COVID-19 crisis, has seen many businesses receive a patchwork of solutions.

It has been difficult to navigate through the ever changing landscape of COVID-19.  Most significantly is the impact Covid-19 is having on business information technology.  Firstly, we saw rapid implementations of new virtual technologies followed by the demand for flexible remote working environments. Overall, the unpredictable and disruptive nature of COVID-19 has left no stone unturned.

Business information technology moving forward 

Business leaders have had to make fast significant choices to respond to the COVID-19 crisis. With most of the workforce moving to a remote working environment, the focus was to maximise the safety of employees whilst ensuring business continuity. However, the pressures to quickly adapt to new technologies, has left many businesses receiving patchwork solutions.  From compromised security to inefficient data and storage requirements, the processes that were rushed may now require some levels of readjustment. As such, businesses should take the time to reset, recover and prepare for the reality that is.

Reset:

Ensuring your IT environment is optimised to provide efficiency, security and stability should be one of the primary focuses for businesses in 2021.  If not, these patchwork solutions adopted during the response phase may cause unwanted frustrations.

Strengthening your IT environment should include ensuring:

• networks/VPN can support remote working
• availability of critical business systems
• employees have a secure set up at home
• employees have the right software & hardware components to effectively perform their job
• IT support model is right for your business needs.
• effective cyber security implementations to mitigate threats
• teleconferencing capabilities meet your business needs.

Recover:

As a managed service provider (MSP), Techstream Solutions can perform an infrastructure review.  We will identify any critical areas that exist within a business information technology environment.  Our thorough assessment will recognise where technological enhancements can be implemented.  Overall, we aim to optimise technology, to provide flexible, scalable, and robust solutions. 

Techstream Solutions understands these are challenging times and it can be difficult to determine the priority of actions.  As your MSP, we will work with you to develop an effective plan to develop your infrastructure and get your organisation where it needs to be. Most importantly with the right solution in place, we can lessen the impact that COVID-19 has to your business.

New Reality:

We understand COVID-19 isn’t going away anytime soon. As such, the necessity to support this new way of working is paramount for businesses to survive.

IT spending forecasts indicate a continued demand for cloud infrastructure services with businesses looking for flexible and scalable solutions.  Furthermore, as businesses continue to encourage employees to work from home, we will see a continued demand for virtual communications equipment.

In addition, we have seen an increase in cyber security attacks since COVID-19.  Cyber attackers are targeting employees working from home.  As a result, this is another important reason for businesses to implement robust security measures to mitigate the risk of exposure.

Overall, this ever changing environment is our new reality.  Like it or not, we must adapt and implement what’s necessary to survive in order to maintain successful business continuity.

If you are interested in an infrastructure review for your business, why not call and chat with a team member at Techstream Solutions today.

Call 1300 304 630

Business Information Technology Sydney

Techstream Solutions are Sydney IT consultants located in the business district of Frenchs Forest on the Northern Beaches. We are proud of our reputation for providing a bespoke IT support service to our clients.  With a dedicated computer support help desk and easy ticket management system, our highly experience consultants and engineers are readily available to provide effective IT support assistance.  Most importantly, we understand that downtime can be stressful and frustrating.  Our aim is to ensure your workplace environment is running at maximum efficiency and any IT issues are resolved swiftly by our support team. Techstream Solutions will attend to all your business computer support requirements including managed IT, cloud services, backup and recovery,  and security. Over all, our IT consultants can manage every aspect of your ITC infrastructure projects and upgrades.

The post The COVID-19 Effect on Business Information Technology appeared first on Techstream Computer Repairs and IT Support Northern Beaches.

Engaging a managed services provider for your business technology, will save time, money and resources. Best of all, you can focus on growing your business, whilst Techstream Solutions proactively supports, manages and maintains your business IT infrastructure.

Having a trusted managed services provider who will understand your business IT requirements is essential for business today. For small, medium, or large size business, having your IT infrastructure proactively monitored and managed by an MSP, offers many advantages.   

Many businesses are discouraged from entering a managed service agreement due to the perceived expense.  However, managed service agreements are often recommended as a cost-effective IT solution.  That’s because working with an MSP will in fact save time, money, and other resources. As a result freeing time to focus on other aspects of running your business

What Is The Role of a Managed Services Provider?

A managed services provider (MSP) manages the IT infrastructure and systems for a business.  For a fixed monthly fee, an MSP will deliver ongoing IT support and services, including maintenance to a business premise’s IT infrastructure. This includes, but is not limited to the following:

• Networks
• Applications
• Backup and Recovery
• Security

An MSP will understand your business IT requirements. As such, they will implement the best IT strategies and solutions for your business.  Furthermore, they will ensure IT strategies align with your business goals so you can achieve the most out of your technology.  As a result, you to focus on growing your business.

What Are The Benefits of Engaging A Managed Services Provider?

Organisations are realising that engaging a Managed Service Provider has many benefits.  With a high demand for efficiency, businesses are pushing for high performance, stable and secure business technology.  Below are some of the most significant benefits an MSP can offer your business.

1: Cost Savings

Most small to medium size businesses cannot afford the expense of employing full time IT personnel to manage their IT infrastructure.  Furthermore, they may not require a full time dedicated IT specialist.  Outsourcing to an MSP not only reduces those costs but offers far more resources to benefit your business.  With fixed monthly costs, you can also budget accordingly.

2: Unlimited Expertise

When you engage the services of an MSP, you have access to their entire team of IT professionals.  Furthermore, an MSP’s team will possess a wide range of experience and expertise in Information Technology.  As a result, your business will enjoy the best available services.

3. Proactive Support & Fast Response Time

An MSP’s responsibility is to monitor, manage and maintain an organisation’s IT infrastructure.  Therefore, providing proactive and reliable IT support with fast response times is part of their everyday service structure.

4. Management of IT infrastructure

IT Systems require regular updates to increase efficiencies and avoid downtime. As such, when you engage an MSP, a team of qualified IT professionals will perform the upgrades remotely, when it is least disruptive to your team. Uptime will be maintained, or even increased, with no additional overtime costs to you.

5. Peace of Mind

Managed services help to lessen the stress from business owners giving them peace of mind.   With IT infrastructure issues handled by a MSP, business owners and managers can focus on building and achieving their business goals.

Comprehensive Managed IT Services:

Techstream Solutions provides comprehensive managed IT services that will monitor, maintain, and manage your IT infrastructure.  Based on a fixed monthly fee, you can enjoy a services from our expert team of IT professionals. From day to day IT Support to complex problem diagnosis and resolution, we’ll provide fully managed IT support services based on your specific business IT requirements.

Furthermore, we’ll take responsibility of your business IT infrastructure.  After all, whether you require basic support, wish to design your own support package, or are after an all-encompassing IT support solution, Techstream Solutions has your business covered.

Our Managed IT Services include:

• Inclusive remote & onsite options
• Local Help Desk support (remote support by phone or email
• 24/7 infrastructure management & monitoring
• Scheduled preventative maintenance
• Automated updates & patch management
• Managed security & backups
• Bespoke preventative ransomware protection
• 3rd party supplier management (for any technology not provided by us)
• Asset & licencing management
• Business development consultancy

Ensure that your IT infrastructure is in the right hands. Call Techstream Solutions today for a chat about your business technology.

Call 1300 304 630  

Managed Services Provider Sydney

Techstream Solutions are Sydney IT consultants located in the business district of Frenchs Forest on the Northern Beaches. We are proud of our reputation for providing a bespoke IT support service to our clients.  With a dedicated computer support help desk and easy ticket management system, our highly experience consultants and engineers are readily available to provide effective IT support assistance.  Most importantly, we understand that downtime can be stressful and frustrating.  Our aim is to ensure your workplace environment is running at maximum efficiency and any IT issues are resolved swiftly by our support team. Techstream Solutions will attend to all your business computer support requirements including managed IT, cloud services, backup and recovery,  and security. Over all, our IT consultants can manage every aspect of your ITC infrastructure projects and upgrades.

The post Advantages Of Engaging A Managed Services Provider appeared first on Techstream Computer Repairs and IT Support Northern Beaches.

As your trusted MSP, we will assist, guide and support your IT requirements. Techstream Solutions will implement the right strategies to align and achieve your set business goals.

Technology is not only rapidly evolving around us; it has become increasingly complex for businesses to keep up. 

The role of an IT Service Provider has traditionally been to provide supportive and administrative assistance. Whilst this is still fundamentally the case, there is no denying that businesses today have a greater dependence on technology.

Technology has a much more strategic part to play in business, especially when achieving set business goals. As a result, organisations need to embrace technology and understand its true value.

How to achieve successful alignment of your IT and business strategy?

Business leaders need to align their business with a trusted Managed Service Provider (MSP). An MSP who will deliver reliable end-to-end user IT support as well as effective strategies and solutions.

This is particularly important when planning IT projects. Without the support and guidance of an MSP, many IT projects and business goals become lost in translation.  Therefore, organisations should take the necessary measures required to plan and ensure the right strategies are implemented.

How is this achieved? For IT projects, engage an IT professional from the onset.  This will enable all necessary parties to obtain a complete understanding of the IT project as well as the ultimate goal to be achieved.  For IT support and services, finding an MSP who will become a true partner is paramount.

Businesses will enjoy much greater results from their IT investment if they align with a trusted MSP.  After all, a lack of alignment is the most common reason for IT projects to fail.

Finding a trusted IT Service Provider.

At Techstream Solutions, we provide comprehensive IT Support, Services and Solutions.  From our System Engineers to our innovative Project Development team, we offer the knowledge and expertise to deliver reliable IT Support as well as successful IT strategies and solutions.

We understand that each business is unique and may have its own specific IT requirements. That’s why we provide independent advice as well as gap analysis to meet business requirements.

How does your business measure up?

If you’re looking for an MSP to complement your business, why not chat with a Techstream Solutions expert today.   We support your business and ensure the right infrastructure is in place to achieve business success.

After all, at Techstream Solutions we deliver smarter technology solutions, so you can focus on your core business.

Call 1300 304 630

Managed IT Services Sydney

Techstream Solutions are Sydney IT consultants located in the business district of Frenchs Forest on the Northern Beaches. We are proud of our reputation for providing a bespoke IT support service to our clients.  With a dedicated computer support help desk and easy ticket management system, our highly experience consultants and engineers are readily available to provide effective ITC support assistance.  After all, we understand that downtime can be stressful and frustrating.  Enjoy maximum efficiency within your workplace technology environment. We will resolve IT issues swiftly. Furthermore, our Technical Engineers can attend to all your business computer support requirements including managed IT, cloud services, backup and recovery,  and cryptolocker decryption security. In short, our IT consultants can manage every aspect of your ITC infrastructure projects and upgrades.

The post Aligning your IT strategies and business goals to achieve success. appeared first on Techstream Computer Repairs and IT Support Northern Beaches.

Minimise day to day glitches with a handy tip to start your work day with a clean Windows 10 desktop.

IT SUPPORT SYDNEY | IT SUPPORT NORTHERN BEACHES | IT SERVICES SYDNEY

Do you find when you shut down or sign out of Windows 10, it remembers and saves all the apps you had open?  Then it automatically launches the apps the moment you start your PC.  This is referred to as a “fast-boot” whereby apps continue to run in the background.

Truth of the matter is that it is always best to sign into a clean desktop.  Apps that run in the background unnecessarily use system resources (eg: RAM, CPU or Battery Life).  Furthermore, they could be using valuable internet data without your knowledge.

Background apps can compromise system performance resulting in your PC running slower.  In addition, any glitches that may have occurred in a previous session could remain present if you fast boot your PC rather than refresh.

Overall, it’s not recommended to have your installed apps running in the background 24/7.  As such, it is always best to avoid a fast system boot.

 The Correct Way to Start Your Windows 10 System

The process to close background apps and to stop a fast boot from occurring is quite simple.  As mentioned above, shutting down your system is not enough and will not remove apps running in the background.

Therefore, the next time you switch on your PC, simply select “Restart” to perform a complete refresh of your system. This simple step will refresh your system providing a clean desktop to begin working.

Switching Off Installed Apps Running in the Background

Alternatively, if you would like to prevent installed apps running in the background on your Windows 10 Operating System:

• Click the Start button
• In the Search Menu Bar, type the words “background apps”
• Click ON : OFF icon to select which apps you wish to run in the background
• Once completed, Restart your computer.

By performing these simple steps, you can alleviate issues and make your system less susceptible to day to day glitches.  Most importantly, if you continue to experience issues with your system, contact Techstream Solutions Support Desk.  Our expert Technical Engineers are available to provide reliable IT Support and will resolve any technical problems you may be experiencing.

Call 1300 304 630

Managed IT Services Sydney

Techstream Solutions are Sydney IT consultants located in the business district of Frenchs Forest on the Northern Beaches. We are proud of our reputation for providing a bespoke IT support service to our clients.  With a dedicated computer support help desk and easy ticket management system, our highly experience consultants and engineers are readily available to provide effective ITC support assistance.  After all, we understand that downtime can be stressful and frustrating.  Enjoy maximum efficiency within your workplace technology environment. We will resolve  IT issues swiftly. Furthermore, our Technical Engineers can attend to all your business computer support requirements including managed IT, cloud services, backup and recovery,  and cryptolocker decryption security. Our IT consultants can manage every aspect of your ITC infrastructure projects and upgrades.

The post Refresh Windows 10 To Avoid Fast Booting appeared first on Techstream Computer Repairs and IT Support Northern Beaches.

Discover the benefits of cloud computing and why it’s the new driving force for Australian businesses.

Businesses of all sizes are turning to cloud services and it is with good reason.  Cloud computing provides businesses with many worthwhile benefits from cost reductions, efficiencies and scalability to name a few.  As a result, enterprises are fast recognising that cloud computing, with its many advantages, is indeed a worthwhile investment.

Although Australia’s cloud journey is still in its early stages, businesses from all industries are embracing this smarter technology.  In fact, in the last five years alone, cloud services have emerged as the new driving force for Australian businesses.  As such, 42% of Australian businesses adopted some form of cloud computing in the last year alone.  Overwhelmingly, 95% of these businesses were highly satisfied with their cloud services offerings.

Five Key Benefits of Cloud Computing:

If you are considering cloud services, following are some key benefits a business can expect when implementing a cloud solution:

Cost Reductions:

From a technology perspective, cloud users identify cost savings as a major driver for adoption. With a cloud solution, there is no longer the need to outlay significant amounts of money on purchasing and maintaining in house IT infrastructure.  Furthermore, a cloud infrastructure reduces the need for large IT departments as you can rely on your cloud provider for IT Support.

In addition, cloud environments have been designed to deliver reliability and consistency.  As such, businesses don’t need to be concerned with losses associated with downtime, as cloud guarantees 100% uptime.

Data Security:

We know that data security is imperative for every business.  With cyber-attackers becoming more and more sophisticated, the need to protect and secure data should remain a priority.  Afterall, a cyber-attack can have a detrimental impact on any organisation, resulting in revenue loss, significant downtime and loss of business.

Cloud based security features such as multi factor authentication, access control and encryption allow data to be secure.  However, it is important to implement additional security measures to further protect data, based on your business requirements.

Scalability:

One of the most popular benefits of cloud computing, is the ability to scale (increase or decrease)  IT requirements based on business demands.  This is ideal for businesses who are experiencing growth and for those that continue to evolve.  Cloud allows you to effectively increase or decrease your capacity without the need for any capital investment on physical infrastructure.  Furthermore, the ability to scale efficiently, allows businesses using cloud services to have a flexible advantage over its competitors.

Mobility:

With cloud computing you can work anywhere, anytime as long as you have access to the internet.  Best of all, you can conveniently access your corporate data files via smartphones and devices.  Enjoy 24-hour access to your files, using the device of your choice, anywhere in the world, as long as you are connected to the internet.

Furthermore, with the threat of COVID-19, cloud computing has been instrumental in allowing employees to work from home.  Employees can collaborate in real time with others by sharing synchronised files and using online conferencing.

High Performance:

In order to stay competitive, cloud service providers need to continually update their technology to meet the demands of their customers.  This includes upgrades to high performance servers with powerful CPU’s and fast SSD drives.  As a result, customers will enjoy lightning fast performance by state of the art technology infrastructure.

Overall, these are just some of the many benefits businesses can expect from the cloud.  It is a cost effective, scalable, secure and environmentally friendly solution. Cloud computing encompasses all a business (small or large) requires from their IT infrastructure.

If you are looking for a managed cloud solution which includes IT Support, why not contact Techstream Solutions today.  Our expert team is waiting to assist.

Call 1300 304 630

Managed Cloud Services Sydney

Techstream Solutions are Sydney IT consultants located in the business district of Frenchs Forest on the Northern Beaches. We are proud of our reputation for providing a bespoke IT support service to our clients.  With a dedicated computer support help desk and easy ticket management system, our highly experience consultants and engineers are readily available to provide effective IT support assistance.  After all, we understand that downtime can be stressful and frustrating.  Enjoy maximum efficiency within your workplace technology environment. We will resolve  IT issues swiftly. Furthermore, our Technical Engineers can attend to all your business computer support requirements including managed IT, cloud services, backup and recovery,  and cryptolocker decryption security. Our IT consultants can manage every aspect of your ITC infrastructure projects and upgrades.

The post Benefits of Cloud Computing appeared first on Techstream Computer Repairs and IT Support Northern Beaches.

With 88% of organisations preferring employees work from home, a Virtual Desktop Infrastructure is positively the right solution for the remote working world.

REMOTE WORKING SOLUTIONS | IT BUSINESS SOLUTIONS | VIRTUAL DESKTOP INFRASTRUCTURE

Business continues to navigate the changing landscape resulting from the uncertainty of COVID.  An ease of restrictions in most states has seen employees returning to the office in some capacity. In light of this, the majority of organisations (88%) are understandably cautious and as a result, are encouraging or requiring employees to work from home.    As such, the IT industry has seen a significant increase in the implementation of Virtual Desktop Infrastructures to accommodate these new working conditions.

What is a Virtual Desktop Infrastructure?

A Virtual Desktop Infrastructure (VDI) is a smart and secure workspace delivery strategy. It is effectively, a virtual remote operating environment that allows businesses to deliver applications and data via multiple mediums. Key benefits are simplified system management, enhanced security, scalability, availability as well as cost benefits. As a result, employees are able to log onto their office operating system and do business anywhere, anytime on almost any device.  Best of all, it has provided businesses with the perfect remote working solution during COVID-19, allowing employees to work from home within a secure operating environment.  VMware, Citrix and Microsoft are the three key players within the VDI market.

Benefits of a Virtual Desktop Infrastructure:

Techstream Solution can implement a Virtual Desktop Infrastructure (VDI) solution for your office using our cloud services.  Your office operating environment will be managed remotely, within one central location.  As a result, businesses can deploy secure virtual desktops, delivered over a network to endpoint devices (eg: computer, laptop, mobile devices and more).

There are several benefits a VDI can provide.  Most importantly, it will improve the way you do business as well as provide significant cost savings.

1. Simplified Management:

Techstream Solutions will maintain devices within a Virtual Desktop Infrastructure via our cloud infrastructure.  A VDI provides simplified management and maintenance using one central location to efficiently perform upgrades, application deployments, security and virus control.  Furthermore, these efficiencies will provide significant cost savings, as IT administrators no longer need to laboriously handle endpoint devices individually.

2. Accessibility:

For those working from home, accessibility is a key benefit of the Virtual Desktop Infrastructure. As mentioned above, a VDI conveniently allows employees the flexibility to access their office operating environment remotely, anywhere, anytime using almost any device.  The application will appear to be running locally, however data is safely stored within our cloud infrastructure.  Best of all, users have enhanced capability due to accessibility.  A VDI will deliver the speed necessary to run your day-to-day business operations, even with under performing end point user devices.

3. Scalability:

When you implement a Virtual Desktop Infrastructure, you can scale based on your changing business requirements.  Whether you are experiencing rapid expansion or a period of disruption within your business, a VDI deployment provides a proactive and automated resource provisioning and de-provisioning environment. For example, Techstream Solutions can manage and maintain user profiles with our easy central management or allocate resources, on the fly to meet requirements.

4. Security:

Your business data is more secure and protected within a VDI environment.  Techstream Solutions will ensure the latest security patches and upgrades are applied via our cloud infrastructure.  Sensitive data remains on the network where we can implement advanced security policies to protect against cyber theft. Furthermore, in the event of a cyber security attack, Techstream Solutions has the ability to effectively control and isolate the incident via the cloud infrastructure.

5. Low Cost:

With a Virtual Desktop Infrastructure, businesses will enjoy significant cost savings by reducing labour, energy and time.   IT Administration costs can be reduced by up to 70% due to management and maintenance performed in one central location. VDI endpoints are also inexpensive and hardware overall, has a longer lifespan.  Factoring the above mentioned, a VDI provides a good ROI primarily achieved due to its simplified management and maintenance.

With the right Virtual Desktop Infrastructure solution, everything runs more efficiently and within a secure environment.  Furthermore, the performance, productivity and simplified management makes VDI’s a great remote working tool for organisations of all sizes.

If you would like to discuss the implementation of a VDI, contact Techstream Solutions for a complimentary consultation.  We will assess your IT requirements and provide a smart and secure solution for your business.

Call 1300 304 630

Managed IT Services Sydney

Techstream Solutions are Sydney IT consultants located in the business district of Frenchs Forest on the Northern Beaches. We are proud of our reputation for providing a bespoke IT support service to our clients.  With a dedicated computer support help desk and easy ticket management system, our highly experience consultants and engineers are readily available to provide effective ITC support assistance.  After all, we understand that downtime can be stressful and frustrating.  Enjoy maximum efficiency within your workplace technology environment. We will resolve  IT issues swiftly. Furthermore, our Technical Engineers can attend to all your business computer support requirements including managed IT, cloud services, backup and recovery,  and cryptolocker decryption security. Our IT consultants can manage every aspect of your ITC infrastructure projects and upgrades.

The post Virtual Desktop Infrastructure appeared first on Techstream Computer Repairs and IT Support Northern Beaches.

The importance of having a trusted Managed IT Service Provider who can actively assist and provide expert IT Support, Services and Solutions to your business, is key within this current economic climate.

IT SUPPORT SYDNEY | IT SERVICE PROVIDER SYDNEY | MANAGED IT SERVICES SYDNEY

We know that COVID-19 has made significant changes to our work-life.  The requirement to adapt to a “work from home” environment was a huge adjustment for business as well as its employees.  On a technology front, it was important to ensure the home office IT environment was secure.  After all, we could not underestimate the requirement to protect business data from cyber attackers targeting vulnerable home offices.   As an IT Service Provider, Techstream Solutions assisted many clients with the transition to work from home, within a secure environment.  Overall, during this time, the IT industry was inundated and the demand for IT Services increased by up to 30%.

However, now as the dust begins to settle and restrictions ease around the country, employers are faced with their next workplace challenge.  The requirement to pandemic-proof offices.  For instance, the need to implement social distancing regulations as well as hygiene measures to ensure employees can return to work in a safe and compliant setting.    Most importantly, with a vaccine yet to be developed, employers could potentially be liable should an employee become sick at work.

What does the new technology workplace look like?

Australia was fortunate to flatten the curve quickly and reduce the impact of the COVID-19 pandemic.  However, to minimise the risk of a second wave occurring, the focus for organisations must be the health, safety and hygiene of employees.

Will we see the increase of office automation?  For instance:

• automated door opening;
• virtual screens;
• the use of smartphones to command actions around the office; or
• voice activation to control audio, light and visual equipment.

This is a glimpse of what workplaces are likely to embrace to keep the office “germ free”. Experts predict office automation will become popular among larger corporations who can afford it.

However, what about smaller work spaces with a hot desk or open office floor plan? New regulations require employees to sit spaced 1.5m distance apart. Re-configuring to provide better consideration for personal space is just one aspect of creating a safe workplace.  Another is to reduce the number of employees within the office at any one time.  As a result, employers are staggering employees’ workdays between the home and office.

IT Services to assist you through this next transition?

The importance of having a Managed IT Service Provider who can actively assist and provide reliable IT Support and Services to your business, is key within this fragile economic climate.  Business in general has been impacted by COVID-19.  Therefore, as a Managed Service Provider, Techstream Solutions’ aim is to minimise technology disruptions within the workplace. Senior System’s Engineer, Ralph Guardala says “We know that having unstable systems causes inefficiencies.  This has a knock-on effect, resulting in unnecessary frustration and pressure.  Unfortunately, this is not the time for businesses to be exposed, as a result of their vulnerable IT infrastructure.”

Furthermore, our focus is to ensure your business IT infrastructure will work effectively for you post pandemic.  As a result, we are actively providing the following IT Services:

• Assess IT infrastructure is working for you in this current climate;
• Assist with any requirements based on re-configuring the workplace to be compliant with COVID-19 regulations;
• Equip systems (home or office) with the essential security capabilities;
• Provide fast, reliable IT Support;
• Protect data with effective back up and data recovery solutions.

Whether you are a small or large size organisation, Techstream Solutions has an expert team you can rely on for IT Support, Service and Solutions.  We will effectively managed your systems, so you can concentrate on getting back to business as usual.

If you require a fresh approach with your businesses IT Services, why not call us for a chat today.

Call 1300 304 630

Managed IT Services Sydney

Techstream Solutions are Sydney IT consultants located in the business district of Frenchs Forest on the Northern Beaches. We are proud of our reputation for providing a bespoke IT support service to our clients.  With a dedicated computer support help desk and easy ticket management system, our highly experience consultants and engineers are readily available to provide effective ITC support assistance.  After all, we understand that downtime can be stressful and frustrating.  Enjoy maximum efficiency within your workplace technology environment. We will resolve  IT issues swiftly. Furthermore, our Technical Engineers can attend to all your business computer support requirements including managed IT, cloud services, backup and recovery,  and cryptolocker decryption security. Our IT consultants can manage every aspect of your ITC infrastructure projects and upgrades.

The post IT Services to Support Your Business Post COVID-19 appeared first on Techstream Computer Repairs and IT Support Northern Beaches.

Protecting your Home Operating Environment from a cyber-attack during COVID-19 is essential. Minimise the risk of a cyber-attack on your business with enterprise grade security solutions.

COVID-19 SCAMS | IT SECURITY | CYBER SECURITY | MANAGED IT SERVICES SYDNEY

These are challenging times as we grapple with the COVID-19 crisis and the impact it has had on business.  As IT Service Providers, we have been actively assisting organisations who have adopted work-from-home policies.  Whilst remote access has many advantages,  it has also highlighted potential security vulnerabilities.  For example, a home operating environment can pose as a significant security risk to a business if security capabilities on devices have not been implemented.

We know that cyber attackers are taking advantage and exploiting businesses with COVID-19 scams.  Our blog Beware of COVID-19 Scams covers this in detail.  As well as the phishing emails, malicious links and online scams, attackers are targeting people who are working from home. Attackers are targeting individuals who haven’t applied the same security on their networks as would be in place in a corporate environment.  Furthermore, attackers are aware that in the panic of implementing work from home policies, many organisations did not prepare the right technologies to ensure security protections.  As a result, the risk of a cyber security attack is much higher.

Providing Robust Security Measures to Minimise Cyber Attacks Within Your Home Operating Environment

To minimise the threat of a cyber-attack within a home operating environment, businesses must ensure all devices whether privately owned or business owned, are equipped with essential security capabilities.  As mentioned above, we must mirror the same network practices that exist within an office, to all remote environments. Some of these security measures include:

• Computer Operating System is up-to-date;
• Securely connecting users to cloud and on-premise applications;
• Endpoint protection on devices;
• Secure VPN connection;
• Implementing multi-factor authentication;
• Password security;
• Email content filtering.

Furthermore, it’s also important to avoid mixing business with pleasure.  Using your work laptop for personal purposes can be risky business for both yourself and company.

How can Techstream Solutions assist?

As a Managed IT Service Provider, Techstream Solutions can ensure your business operates in a secure environment.  We will proactively manage and monitor every aspect of your IT infrastructure.  Most importantly, we will provide enterprise grade security solutions for home operating environments to minimise the risk of a cyber security threat to your business.

Techstream Solutions is currently offering a Home Security Checklist service.  For those who may be concerned, we can offer peace of mind.  We will assess your Home Operating Environment safely via our remote access tools and provide a full health report that outlines any vulnerabilities.  Best of all, we can further assist with implementing the necessary security measures required to protect you.

Call 1300 304 630
Please note, whilst Techstream Solutions will provide expert security solutions to maximise protection, we cannot 100% guarantee a cyber attack will never occur based on technology alone. Cyber security calls for a business-focused holistic approach.  This includes understanding security risks, staff training and education to name a few.

IT Security Sydney

Techstream Solutions are Sydney IT consultants located in the business district of Frenchs Forest on the Northern Beaches. We are proud of our reputation for providing a bespoke IT support service to our clients.  With a dedicated computer support help desk and easy ticket management system, our highly experience consultants and engineers are readily available to provide effective ITC support assistance.  After all, we understand that downtime can be stressful and frustrating.  Enjoy maximum efficiency within your workplace technology environment. We will resolve  IT issues swiftly. Furthermore, our Technical Engineers can attend to all your business computer support requirements including managed IT, cloud services, backup and recovery,  and cryptolocker decryption security. Our IT consultants can manage every aspect of your ITC infrastructure projects and upgrades.

The post Is Your Home Operating Environment Secure? appeared first on Techstream Computer Repairs and IT Support Northern Beaches.

Do you frequently experience technology disruptions?  Downtime can be time consuming, not to mention frustrating and costly.  As a result, finding a trusted IT Service Provider who will not only manage your IT infrastructure, but provide reliable business IT services, can be a valuable resource for any business.

We understand technology. As a result, Techstream Solutions will provide business IT services that go the extra mile.

As a Northern Beaches IT Service Provider, Techstream Solutions is dedicated to providing exceptional business IT services.    In addition, our friendly and local team of System Engineers are highly experienced and provide a range of comprehensive services.  From cloud computing, Office 365 and SharePoint to security, anti-virus protection and data recovery, Techstream Solutions has your business IT needs covered.

Through careful planning, Techstream Solutions’ primary focus is to optimise business IT environments.  We want clients to work harmoniously, efficiently and experience minimal downtime.  Furthermore, as part of our service, you will enjoy local, reliable IT support, 7 days a week, from our team of Northern Beaches System Engineers.   

IT Support Services:

• Remote Help Desk Support

Clients can contact our local help desk via a 1300 number. Speak directly to an IT Support Engineer today.  

• Online Support

Convenient and efficient online support.  A Technical Engineer will assess your IT issues once your service ticket has been lodged.

• Onsite Support

Technicians and Systems Engineers are readily available to attend a client’s workplace.  As a result, we will assess concerns and resolve any issues that could not be resolved remotely.

• Pay As You Go

A break/fix support service is available when IT issues arise.

• Managed ITC Support Package

By assessing and understanding a client’s IT environment, Techstream Solutions will develop a flexible support package based on specific requirements as well as budget.  Alternatively, clients are able to choose from our “Support Stream Packages”.

Top Priorities for Business IT Projects:

On average, businesses spend 3.28% p.a. on IT infrastructure (across all industries).  Furthermore, 47% of businesses that performed IT infrastructural upgrades did so to improve employee productivity and efficiency. The table below shows the various reasons why businesses spent money on IT projects.

Overall, investing in workplace technology infrastructure will have a significant ROI for business.  For example, cost savings from wages achieved due to working efficiencies is just one of the many benefits.  Most importantly, you can focus on your core business goals without the worry of disruptions caused by downtime and other technology issues.

Techstream Solutions are the experts in business IT support and services. As such, we recognise that each business is unique.  Therefore, no matter what the reason is for your investment, we will endeavor to understand your IT infrastructure and provide smarter solutions to support you every step of the way.  Call us for a chat today.

Call 1300 304 630

Business IT Services Northern Beaches

Techstream Solutions are Sydney IT consultants located in the business district of Frenchs Forest on the Northern Beaches. We are proud of our reputation for providing a bespoke IT support service to our clients.  With a dedicated computer support help desk and easy ticket management system, our highly experience consultants and engineers are readily available to provide effective ITC support assistance.  After all, we understand that downtime can be stressful and frustrating.  Enjoy maximum efficiency within your workplace technology environment. We will resolve  IT issues swiftly. Furthermore, our Technical Engineers can attend to all your business computer support requirements including managed IT, cloud services, backup and recovery,  and cryptolocker decryption security. Our IT consultants can manage every aspect of your ITC infrastructure projects and upgrades.

The post Business IT Services That Go The Extra Mile appeared first on Techstream Computer Repairs and IT Support Northern Beaches.