Professional profile:

With over 20 years’ experience in the ITC sector, I decided early on in my career that I would extend my horizons and establish my own Company some 16 years ago.  As a very driven and hardworking individual, my aim each day is to deliver the best IT support and service to clients.  As a Director, I feel this is achieved through effective leadership, working closely with an inspiring team who support the same working principles and aligning Techstream Solutions with reputable partnerships who will strengthen our foundation.

I still thoroughly enjoy meeting with clients, establishing a trusted relationship so we can effectively manage and deliver the best ITC solution for their technological workplace environment.

Personal Interests:

• All kinds of adventures including boat fishing, 4wding, bush walking
• Music
• Australian Rugby League – supporter of “Manly Sea Eagles”
• Keeping fit
• Family

Professional Profile:

As Operations Manager at Techstream Solutions since 2012, I am responsible for ensuring the smooth day to day running of business including meeting the needs and expectations of customers and clients.

I believe our clients are our number one priority and am passionate about delivering a high quality service that is second to none.

As well as maintaining client liaisons, my role is quite diverse and will include working closely with our System Engineers through dispatch management (scheduling and assigning tasks), product purchases, client invoicing and the preparation and maintenance of client contracts.

I also enjoy researching and developing partner and vendor relationships, understanding the importance of aligning Techstream Solutions with only the best services for our customers and clients.

Personal Interests:

• Cooking
• All motor sports
• Movies
• Reading

Professional Profile:

As a Senior Systems Engineer with over 15 years’ experience, I understand that technology is ever evolving.  My focus is to design, integrate and support various technological solutions to allow clients the ability to perform their core responsibilities within a stable ITC environment.   By continually developing service and researching product offerings, I am able to offer clients the opportunity to achieve increased efficiencies through technology.

With a comprehensive background and knowledge of various platforms and systems, it is my responsibility to not only provide expert advice, but to also assist with the implementation of the solution including comprehensive installations and configurations.

Personal Interests:

• Socialising with friends and family
• Various sporting activities including Cycling, indoor soccer
• Foodie

Professional Profile:

Many years in the customer service sector taught me the value and importance of providing quality services at all times. I pride myself in handling each case with professionalism and ensuring my commitment to provide a positive resolution.
As a Level 2 Systems Engineer, my role includes diagnosis and resolution of technical problems, performing ongoing maintenance and deployment of computer infrastructure.

Personal Interests:

• Walking
• Hiking
• Travelling
• Cooking

Professional Profile:

As a Level 2 Systems Engineer for Techstream Solutions, I believe my greatest strength is my extensive knowledge and ability to perform tasks across multiple platforms within the ITC sector. These include client management, onsite support, developing and implementing solutions as well as various system administration tasks.  My aim is to continue to broaden my skillset, ensuring I provide the best possible service and solutions to clients, thus driving efficiencies within their workplace environment.

Personal Interests:

• Technology
• Driving
• Mechanical work
• PC Gaming

Professional Profile:

Years of experience in data analysis and database management has taught me “attention to detail” is of the utmost importance when making key decisions.  At Techstream Solutions, I continue to apply this strategy in every aspect of my job role from conducting administration and technical support to every file, every appointment, every client liaison.

It is my responsibility to address IT problems person to person and to rationalise what the best order of operation will be.  My aim is to resolve your query promptly and ensure the correct procedures and outcomes are achieved.

Personal Interests:

• Strategy games
• Driving
• Keeping fit
• Music (rock; the good kind of music)

Professional Profile:

A highly motivated and hardworking individual with several years of work experience in the science research field, I am excited to be part of the Techstream family. As a Level 1 IT Support/Service Desk Administrator, my primary responsibility includes handling of service tickets, following the escalation channels to address the incidents to the right people, daily IT operational tasks and processing sales orders.

Personal Interests:

• Family and friends
• Music
• Reading
• Movies

Professional Profile:

As a Bookkeeper with over 22 years’ experience, I joined the team at Techstream Solutions in 2001.  My key responsibility is to maintain all accounts.  I oversee BAS processing, Payroll, Accounts Receivable and Payable, Bank reconciliations and Superannuation.

Furthermore, as a MYOB specialist, I am able to ensure that MYOB is operating at maximum performance for financial planning and reporting.

Personal interests:

• Touch Footy
• Walking
• Cooking

Professional Profile:

With a background in marketing and having operated my own Company for 17 years, I understand the importance of providing effective marketing strategies and solutions.  Ultimately, my role is to ensure Techstream Solutions is seen and recognised as a market leading ITC provider.  This is achieved through various traditional marketing and social media platforms.  I believe providing a good marketing plan is essential to any successful business.

Personal interests:

• Family and friends
• Gardening
• Floral design
• Styling
• Keeping fit and healthy

Professional Profile:

As a highly organised individual, I thoroughly enjoy being part of a fast paced environment at Techstream Solutions.  My primary focus as a receptionist is to answer all incoming calls, greeting and assisting all customers.  Chances are we have enjoyed a conversation or two.

Overall, my role is quite varied and will include day to day tasks such as filing, mail and correspondence, data entry and customer service.

Personal interests:

• Family and friends
• Keeping fit
• Travelling
• The great outdoors
• Reading